Restocking Fee Schedule By Manufacturer
Many of the manufacturers we carry charge restock fees on returns that are not damaged/defective, view the relevant restocking policy for the manufacturer you are interested in.
3
3M
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Fifteen percent (15%) restocking fees applies to all other returns.
A
Acorn Manufacturing
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Amerock
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Anne at Home
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Artisan Knobs
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Atlantic Pacific Ind.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Abbey Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 14 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Amba Towel Warmers
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen (15%) restock if a item is misordered and exchanged for a different Amba model. Twenty-five percent (25%) restocking fee applies to all other returns. Defective products will be replaced.
Atlas Homewares
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Ashley Norton
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Air Louvers Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Accuride International
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
ALNO, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
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B and M Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Bainbridge
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Berenson
Please call or use our Online form to receive an RGA (Return Goods Authorization) number prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Better Home Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Bommer
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
Bosch Power Tool Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Bradley Corporation
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Brass Accents
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced. Engraved items are Non-Returnable due to the custom nature. Verdigris and Polished Chrome finishes are also Non-Returnable.
Brassfinders
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.<br><br>Exception: Tubing is non-returnable as it is specially cut for each order.
Buck Snort Lodge
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifty percent (50%) restocking fee applies to all returns. Defective products will be replaced.
Buffalo Industries
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Beyerle US LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Belwith-Keeler
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced. NO returns on any opened items. Only unopened returns will be issued a credit.
Brinks | Hampton Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Buster and Punch
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced. NO returns on any opened items. Only unopened returns will be issued a credit.
Blum
C
Cal Crystal
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. NO RESTOCKING FEE ON RETURNS. Defective products will be replaced.
Castle Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Cliffside
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Colonial Bronze Co.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Fifty percent (50%) restocking fee applies to all split finish items. Defective products will be replaced. <br><br>Exception: No returns accepted on single quantities of any item.
Color Putty Company Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Cool Lines USA
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Exception: A fifteen percent (15%) restocking fee will apply on sinks and sink consoles.
CompX National Cabinet Lock
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Cindoco Wood Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
CompX Timberline
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Coastal Bronze Co.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns.
Carpe Diem Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restock on returns. Products containing Swarovski crysals and/or glaze are NON-RETURNABLE. Defective products will be replaced.
Codelocks, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns.
Cavity Sliders USA Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restock on returns sent back within 30 days and in 100% resalable condition. Defective products will be replaced.
CLK Supplies
Century Components
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
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Dap
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Deltana
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Detex
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Twenty five percent (25%) restocking fees apply to all other returns.
Doellken Woodtape- Polymer Division
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Don - Jo Mfg, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
Dexter by Schlage
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
DuVerre
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Designs of Distinction by Brown Wood, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Docking Drawer
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
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Eclectic Products Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fees apply to stock merchandise. Restocking fees may apply to special order items.
Edgemate
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Emenee
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Emtek Products, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Engineered Product Company (EPCO)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Extend A Hand
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Exxel Decorative Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Eric Morris & Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Expo Design Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 7 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
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Fast Cap
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
First Impressions International
ALL First Impressions items are made to order. NOT SUBJECT TO CANCELLATIONS, REFUNDS, EXCHANGES OR RETURNS. Defective products will be replaced.
Frank J. Martin Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Franklin International - Titebond
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Up to fifty percent (50%) restocking fees apply to all other returns
Freeborn Tool Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Up to fifteen percent (15%) restocking fees apply to all other returns
Field Enterprise
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Fulterer USA Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Federal Brace
Federal Brace products are custom made and non-returnable. Defective products will be replaced.
Faull and Son, LLC.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
First Watch Security
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced. NO returns on any opened items. Only unopened returns will be issued a credit.
Feeney Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. NO restocking fee on returns. Defective products will be replaced.
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Gatco
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Glynn Johnson/Ives
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Grandeur Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee applies to returns. Defective products will be replaced.
Gruppo Romi
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Grass America
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Defective products will be replaced.
Grass America Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Exception: 50% Restock Fee applies to all Grass Kinvaro Lift Systems & Accessories. Kinvaro items must be returned in original Grass cartons.
GMS Lock Cylinders
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
H
Hickory Hardware a Brand of Belwith Keeler Decor Solutions
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced. NO returns on any opened items. Only unopened returns will be issued a credit.
Hafele America Co.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Hager
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
Hamilton Sinkler
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Hanchett Entry Systems Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Hettich
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. NOTE: Some products such as the Grant Track series are special order and are non-returnable. Defective products will be replaced.
Hot Knobs (Aquila Art Glass)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fees on returns of 10 pieces or less. Orders over 10 pieces will be subject to a 15% restocking fee.
Henkel (OSI-Fix-PL Sealants)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Fifteen percent (15%) restocking fees apply to all other returns.
Handcrafted Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fees on returns. Defective products will be replaced.
Hardware Resources
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Hardware International
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Five percent (5%) restocking fee applies to returns of UNOPENED items. Any opened items are subject to a 25% restocking fee.
HDPOCKETDOORS
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. 10 percent (10%) restocking fee applies to all returns. Damaged and/or defective products will be replaced.
Hardware Hut
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on returns. Defective products will be replaced.
I
Intercorp
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Iron-A-Way
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Ives
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
INOX Unison Hardware Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Invisia Collection
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
International Markets Group Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
IDH by St. Simons
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
InnovaShelf
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. 25% restock fee on returns, products must be returned with original packaging and in new condition. Defective products will be replaced.
J
Jen Manufacturing Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
John Wright Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
JVJ Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to returns. NOTE: a (50%) restocking fee applies to all JVJ Crystal hardware. Defective products will be replaced.
Johnson Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Jacknob Corporation
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Defective products will be replaced.
K
Kaba Ilco
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Knape and Vogt
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Keller Products, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Karp Associates
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Kartners Bathroom Accessories
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Kanebridge Corp.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Karcher Design
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Kessebohmer USA Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
L
Longleaf Collection
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced. There is a 24 hour change/cancelation policy for Longleaf Bronze. Orders changed/canceled after 24 hours are subject to 25% restock fee as items are made to order.
Laurey
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
LCN
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Lewis Dolin (Lews Hardware)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fees on returns. PLEASE NOTE: Parts must be packed well to avoid damage in transit and returned in original packaging in order to be issued a credit. Defective products will be replaced.
Ludwig Mfg Company Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Linnea LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 business days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Larsen & Shaw
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. NO restocking fees on returns. Defective products will be replaced.
M
Markar Products, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Marks USA
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Master Lock Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Maurice Franklin Louver Co
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Mirka USA Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Multifab-SBI, Inc.
N/A
Myson
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Monadnock Millwork - (Barnfold Hardware)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. NO restocking fee applies to all returns. Defective products will be replaced.
M.L. Campbell
Returned merchandise will only be accepted with prior authorization. Custom tinted product is non-returnable.
ML Campbell-Gelia
Returned merchandise will only be accepted with prior authorization. Custom tinted product is non-returnable.
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National Guard Products, Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. NOTE: NGP FLOOD GUARDS ARE NON-RETURNABLE. Defective products will be replaced.
Natures Handles LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Norton Rixson
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Notting Hill
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
National Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Newstar Adhesives
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
O
Olympus Lock
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Omega National Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Omnia Industries Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
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Pony Jorgensen
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Defective products will be replaced.
Pac West
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
PBB Architectural Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Pemko
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Peter Meier Inc.
Twenty-five percent (25%) restocking fee applies to all returns. Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Defective products will be replaced. No credit will be issued for merchandise that is obsolete or cannot be resold.
Practical Products Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Premier Paint Roller
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
PC Doors LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 14 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee applies to all returns. Defective products will be replaced.
Perfect Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Pride Industrial LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on most items listed online. Restock fees will apply to any products ordered in `bulk` or with job quoted discounts. Defective products will be replaced.
Paint Sundries Solutions
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QuickScrews International Corporation
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
R
Rev-A-Shelf
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 60 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.<br><br>Exception: Up to a fifty percent (50%) restocking fee may apply on pull out pantry systems and corner units.
RK International
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced. NO returns on any opened items. Only unopened returns will be issued a credit.
Rockford Process
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Rockwood Manufacturing Co.
N/A
Rocky Mountain Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Cancellations may also incur a restock fee depending how far along the process the factory is on the order.
Roo Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Rusticware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Defective products will be replaced.
R. Christensen by Berenson
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Richards-Wilcox
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Rostek Innovations, Inc.
Please call to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
S
S Parker Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Salice America Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on most items listed online. Restock fees will apply to any products ordered in `bulk` or with full case discounts. Defective products will be replaced.
Salsbury Industries
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Schaub and Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fees on returns. Defective products will be replaced.
Schlage Lock Company LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Schlage Lock - Commercial
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
SE Vick Tool Co. Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Seachrome
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Selby Furniture Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
SGS
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty-five percent (35%) restocking fee applies to all returns. Defective products will be replaced.
Shepherd Hardware Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Siro Designs Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
Smedbo
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Smith Woodworks
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Space Balls
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Stanley (dormakaba USA Inc.)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Sugatsune
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
SOSS Door Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Symphony by Schaub
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fees on returns. Defective products will be replaced.
Soko by Jaye Design LLC.
All items are custom made, no returns will be accepted. Defective products will be replaced.
Sierra Lifestyles
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Sietto Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. 15% restocking fees on returns of 10 pieces or less. Orders over 10 pieces will be subject to a 25% restocking fee.
Because each Sietto item is handmade, there may be slight variations in color and pattern size. We recommended ordering a sample if you are unsure about color.
Schwinn Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Sun Valley Bronze
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifty percent (50%) restocking fee applies to all returns. NO RETURNS accepted on Gate Latches or anything Polished. Defective products will be replaced.
Striplox
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Restock fees do not apply on defective products. Fifteen percent (15%) restocking fees applies to all other returns.
Sure-Loc Hardware, Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Salo Art Design
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 20 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fees on returns. Defective products will be replaced.
T
Taymor Industries USA Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Thirty percent (30%) restocking fee applies to all returns. Defective products will be replaced.
Templaco Tool Company
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
THH
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Timber Bronze
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Fifteen percent (15%) restocking fee applies to all returns. Defective products will be replaced.
Top Knobs
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty percent (20%) restocking fee applies to all returns. Defective products will be replaced.
TopEX
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Trimco
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Turnstyle Designs
All items are custom made, no returns will be accepted. Defective products will be replaced.
Townsteel Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 14 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
True Position Tools
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on returns within 30 days. Defective products will be replaced.
Tresco Lighting
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five (25%) restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Toggler Anchor System
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online.
Tubular Specialties Mfg Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
U
University Plastics
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
US Futaba
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Uneeda
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items not listed online. Please call to check before placing order. Defective products will be replaced.
V
Valli
Valli items are not available for return or exchange.
Von Duprin Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
VSM Abrasives Corp
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Vermont American
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Vauth-Sagel USA LP
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
W
W. L Fuller, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Washington Products Inc
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Waterwood Hardware
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online.
Werner
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns. Defective products will be replaced.
Woodfold Manufacturing, Inc.
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Wood Technology (US Futaba)
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Ten percent (10%) restocking fee applies to all returns. Defective products will be replaced.
Wine Logic
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Weiman Products
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. No restocking fee on items listed online. Restock fee may apply to any special ordered items or finishes not listed online. Please call to check before placing order. Defective products will be replaced.
Whitehall Products LLC
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Defective products will be replaced at no charge. Returns are otherwise not accepted on personalized items.
Water Street Brass
Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Twenty-five percent (25%) restocking fee applies to all returns.